- How do I contact one of your designers?
- Please write us at [email protected] If you have a question, don't hesitate to ask!
- How do I personalize stationery?
- To personalize the stationery order, go ahead and "add to cart". When you view your cart, you will see a "Personalize This Item" form. Please fill out this form, with the name and return address you wish to be printed on your stationery, or the text you wish to be printed on your invitation. Any other information (custom color requests, etc) can be typed into the "special instructions" box on this form. Once you submit your form, please make sure that you "checkout". Once you place the order, we will contact you to verify the personalization of your stationery.
- I love this stationery design. Can I get some calling cards to match?
- Yes, of course! We can make a set of 3.5 x 2" calling cards to match your personalized stationery. Pricing is the same as playdate cards.
- I see a design that I like but it says it's for a birthday party. Can I make it into a save the date?
- Yes, any of our designs can be customized for any type of occassion!
- When do I see a proof of my order?
- Once you place your order, Walnut Paperie will email a proof within 5 business days. If you need it sooner, contact us directly. 2 rounds of edits are included.
- Can I choose a different color combination?
- If you would like to use a color different than what is shown online please choose from our color chart and include this change in the "special instructions" box on the checkout page.
- What forms of payment do you accept?
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We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
- How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
- Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.